About the job
Globe Williams International is a multinational organization that provides Total Integrated Facility Management Services to businesses of all industries worldwide. Established in Australia in 1999, we now have offices across Europe, Asia Pacific, North America, and Africa. With our diverse divisions and subsequent combined intelligence, we offer a limitless range of facility related services and goods. We build strategic long-term partnerships with all our clients and remain focused, dedicated, and steadfast in supporting their daily operations and integral in the achievement of their goals. Our motto? “Let us make it happen for you”.
We are seeking a highly organized and dynamic Technical Division Coordinator to join our Facility Management team. This pivotal role involves a blend of administrative duties, data management, coordination, and client interaction, making it ideal for individuals who thrive in fast-paced environments and are keen on contributing to the smooth operation of our technical services.
Key Responsibilities:
- Administrative Support: Manage day-to-day administrative tasks to ensure efficient operation of the technical division.
- Data Management: Accurately enter and maintain requests in our Computer-Aided Facility Management (CAFM) and Customer Relationship Management (CRM) systems. Monitoring of Planned Preventive Maintenance programs
- Team Coordination: Serve as the central point of contact for our team of technicians, facilitating effective internal communication and task allocation.
- Client Communication: Directly engage with our low-volume clients to understand their needs, provide updates, and ensure customer satisfaction.
- Offer Management: Prepare and issue detailed offers to clients, and evaluate incoming offers from our supply chain to secure the best terms and services.
- Tenders Assistance: Support the tendering manager in preparing and managing major Requests for Proposals (RFPs) and tender documents, contributing to the company’s competitive positioning.
- Reporting: Regularly report to the Technical Director, providing insights and updates on division activities, challenges, and achievements.
Qualifications:
- Proficiency in English and strong communication skills.
- Master degree in Mechanical or Electrical Engineering will be appreciated but is not required.
- Advanced knowledge of Microsoft Excel, PowerPoint, and Office Suite.
- Proven ability to manage multiple tasks and priorities effectively.
- Previous experience in a similar role within a technical or facility management environment is highly desirable.
- Technical background, relevant certification, or experience in a similar position will be considered an additional asset.
What We Offer:
ü A challenging and rewarding role in a leading facility management company.
ü Opportunities for professional growth and development.
ü A supportive team environment and a culture of innovation.
ü Competitive salary and benefits package.
